Tomobox is a customer engagement platform that uses AI and smart box messaging to make sure that company’s customers stay engaged and satisfied by understanding customers chat in real-time, and provides context for engagement, risk mitigation, retention and upsell.
The Problem: Brands lose $1.6 trillion annually, as customers switch, due to poor service. Customers need to stay engaged when seeking help.
The Solution: Artificially intelligent analytics and smart bots. Using its cloud-based platform, it analyses customer engagement to understand and conversate with customers about their experience with your product or service.