eProc Solutions is a company that provides solutions for organizations to consolidate and improve aspects of User Environment Management through its platform. It’s tools, Virtual Technician, Performance Management, and Licenses Management, can reduce IT problems for organizations and reduce cost by nearly 40%.
The Probelm: Notorious Information technology (IT) performance management and license management issues- namely the long IT Help Desk support times.
The Solution: eProc Solutions changes the way it integrates within an organization by consolidating and improving all aspects of user environment management over the eProc platform. It’s real time visibility to your entire network with the ability to locate issues in Real Time without the need for Remote Control, reduces IT Help Desk support times by up to 50%.